New Delhi, 28 October 2009: India's largest car maker Maruti Suzuki India Ltd.(MSIL) has topped the list for the tenth consecutive year for customer satisfaction in the country, according to the survey by global market research firm JD Power.
In a survey, 'JD Power Asia Pacific 2009 India Customer Service Index (CSI) Study', Maruti Suzuki India scored 824, on a scale of 1,000 points, followed by Honda Siel Cars India Ltd.(HSCI) at 791 and Mahindra & Mahindra (M&M) at 757.
"For the tenth consecutive year, MSIL ranks highest in customer satisfaction with authorised dealer service in India. MSIL performs particularly well in the service advisor and service facility factors," J D Power said.
Only MSIL and HSCI bettered the industry's average score of 785.
The other major car makers in the top ten are Toyota (754), Mahindra-Renault (750), Tata Motors (750), Chevrolet (748), Hyundai (743), Ford (733), Fiat (727) and Skoda (722), JD Power added.
Read full story @ Maruti No.1 in JD Power survey for 10th straight year
Dec 5, 2009
Toyota Prius wins Japan's Car of the Year Award
Tokyo, 28 October 2009: Toyota's new third-generation Prius hybrid has won the Japan Car of the Year prize. The award, timed to coincide with the Tokyo Motor Show, was made in recognition of the latest model's advances in performance and fuel economy.
Toyota reports that the Prius has been the best selling model in Japan for the last five months - 31,000 units were sold there in September alone – and it is becoming more popular in other markets too.
Toyota's early lead in hybrids appears to be paying off but other manufacturers are hitting back hard. Honda's Insight, for example, offers a less sophisticated hybrid drive-train in a similarly-sized car but at a much lower price, while the European manufacturers are offering advanced diesel models that match or better hybrids for "real world" fuel consumption.....read more @ Toyota Prius wins Japan's Car of the Year Award
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